LAYERED SECURITY IS YOUR BEST DEFENSE.
In the fight against cyber crime, Layered Security is your best defense. This is why Peoples Bank is adding additional layers to its customer's information at log-in as well as certain transactional pages. Our multi-layered approach will help protect against unauthorized access to your online accounts.
USERNAME AND PASSWORD
This is the first layer of security for your online account with Peoples Bank. When you apply for Internet Banking, you will choose a username and password and this will be the first step in gaining access to your account. When selecting your password, the stronger... the better. Try to avoid common passwords like: "password", your child's name, or your user ID. It is important that you change your password periodically to increase your defense against would be hackers, so we will send you a message every 180 days to help remind you to change it.
When you log into Internet Banking, you will be prompted to set up 3 security questions and answer them. Once you select which questions you would like, you will then be asked one of the three questions on all future logins. When selecting your security questions, remember that access to your information may already be available through social networks. If you are on Facebook or Twitter, it may be easy for someone to find the answer to a question like "What is your mother's maiden name?". So, pick a question that only you would know! This provides that additional layer of security for your online account.
ONE TIME PIN NUMBER (OTP)
As a Peoples Bank Internet Banking user, you may also be asked to retrieve a One Time PIN (OTP) to authenticate. After you have entered your username/password and answered your security question, you may then be prompted to have a One Time PIN sent to your email address that we have on file. Peoples Bank will send that PIN to your email, you will retrieve the PIN and enter it when prompted for access to your account.
It is important that Internet Banking users periodically change their password and security questions. We will send you a "reminder" every 180 days to suggest that you change your password and/or security questions. Changing these credentials will make it that much harder for a would be criminal to gain access to your account.
STILL WANT MORE SECURITY? We have you covered! As a Peoples Bank Internet Banking user, you can set up "Notify Me Alerts" to stay informed of the activity on your account. You can set the alerts to send you an email or text when a login is successful, when there are transactions over a certain amount, when a check has cleared, as well as balance information.